You have questions? We have answers!
Is the manufacturing of my garment affected by COVID-19?
Anke Wonder is not affected by COVID-19 and all items are manufactured as usual. Due to COVID-19 there might be shipping delays for inventory orders regarding fabric. Currently we are not experiencing further delays. But if you need your garment until a specific date, please select our guaranteed shipping options as we can't control delivery delays.
What size shall I get?
Please refer to the Anke Wonder sizing chart for help in selecting which size to purchase which is located within each product page. If you can´t find your size or we are out of stock of your size, we would love to help you - please contact us. When you receive your garment and the size or fit is unsuitable, please follow the return policy.
What are Made-to-Measure Garments?
Anke Wonder offers custom sizing outfits which are made in your exact measurements for an even better and closer fit. It is a great alternative if you are in between sizes or want something made 100% for your body shape.
How does that work? You tell us your measurements and that's it. Based on your measurements, we create a custom made outfit. And don't worry, there are detailed instructions on how to measure yourself - you are not left alone!
Please keep in mind that Made-to-Measure Garments are non-refundable but we are always happy to help you, so please let us know if you experience problems.
How should I care for my garment?
Your Anke Wonder garment is pretty easy to care for and on each product page, you can find care instructions. We always pre-wash the fabric before making your garment. We also generally suggest machine wash cool or warm on a gentle/delicate setting, using phosphate-free detergent. Machine dry on a low-temperature setting. Iron on the reverse side of the fabric. Do not dry clean 100% organic cotton.
Can I see behind-the-scenes of how you make my garment?
Who makes my clothes?
At the moment all garments are exclusively made by me in Milwaukee. To learn more about myself, please click here: Meet Anke
Where does my fabric come from?
Our linen, organic cotton, GOTS certified organic cotton and “Unused fabric in stock” come from carefully chosen suppliers. The organic cotton is sourced in India, China, South Korea, or Pakistan while the digital printing process for our organic cotton sateen is done in the USA. To ensure good work conditions and in order to control the chemical input along the fabrics journey, we make sure our fabrics are GOTS certified and meet the Oeko-Tex 100 requirements. Find out more about our sustainable approach.
Where can I read more about your process of making the garment and sustainability?
All Anke Wonder garments, accessories, and decors are handmade and all garments are Made-to-Order, allowing you to feel empowered, loved and cherished! Find out more about our sustainable mission and the Design/Manufacturing Process.
Where can I read more about your wearable art and how you design your own fabrics?
Anke Wonder also designs some of her own fabrics by getting her own acrylic paintings printed on organic cotton. Find out more about the in-house designed fabrics.
How do I properly dispose of my garment at the end of its life?
At the moment we are not offering to take back your garments at the end of its life but we encourage you to donate or sell it through thredup. Thredup is an online consignment and thrift store that offers a free way to clean up your closet. Their mission is to extend the life of clothing through resale, reuse, and responsible recycling.
Shipping and Payment Methods
Do you offer worldwide shipping?
Yes, Anke Wonder ships worldwide. If you are located outside of the USA, you might need to pay an import charge when your item gets deliverd.
How long does it take to make my garment?
All garments are Made-to-Order and each outfit as a different estimated time until it will be shipped out. The reason is that the fabric for most garments is ordered after your purchase and it might take over a week to receive the fabric. You can find the estimated time on each product page. Accessories often ship in 1-2 business days.
Can I track my garment?
Once your order has been dispatched you will receive an email where you will be able to track your order online.
What payment methods does Anke Wonder accept?
We accept major payment cards, namely MasterCard, Visa, and Discover. Anke Wonder also supports Google Pay and Apple Pay.
Can I pay in my currency?
Yes, you can choose to select your currency in the footer menu at anytime. At the moment, you have the option to select Australian Dollar, Canadian Dollar, Euro, British Pounds, Mexican Peso and US Dollar. If you can´t find the currency you are looking for, please contact us and we will assist you.
What is your return policy?
Because all garments are handmade especially for you, we can only accept returns of products in their original condition within 10 days of delivery. We offer returns if your garment absolutely doesn't fit, has been damaged in transit, or the garment suffers from a manufacturing defect. Please read the entire Return Policy. Please notify us with the reasons for your return under firstname.lastname@example.org.
I have a question that is not answered on this page, how can I contact you?
We always love to hear from you. Please use our contact form or write us in the messenger box on the website. You can also write to us on our social media accounts and we will get back to you as soon as possible. Feel free to also call us at +1 414 522 1162. We're available to take your call between 9am to 5pm CT Monday through Friday.